Report an Unknown Traffic Accident in the UAE: Finding a dent or scratch on your car without the responsible driver present can be frustrating. Reporting an unknown traffic accident in the UAE is crucial, not only to follow the law but also to file claims with your insurance provider. This guide explains the process across Abu Dhabi, Dubai, Sharjah, and other emirates, ensuring you take the right steps immediately.
Immediate Actions After an Unknown Traffic Accident
If the accident involves injuries or severe vehicle damage, dial 999 immediately. For minor damages, you can follow the app-based procedures provided by each emirate. Collect as much information as possible, such as photos of the damage and location details, to make reporting easier.
Reporting in Abu Dhabi: Using the SAEED App
Abu Dhabi residents can use the SAEED app to report unknown traffic accidents. The app manages minor accidents efficiently.
Steps to Report:
- Download the SAEED app (iOS or Android).
- Open the app and select Report.
- Enter your mobile number and OTP.
- Allow location access to pinpoint the accident area.
- Choose Unknown as the accident type.
Upload Required Documents:
- Front and back of driving license
- Front and back of Emirates ID
- Front and back of vehicle license
- Vehicle plate number
Final Steps:
- Upload photos of vehicle damage.
- Click Done to submit. You will receive an SMS confirmation.
- Service fee: Dh400
Reporting in Dubai: Dubai Police App & Petrol Stations
In Dubai, unknown traffic accidents must be reported via the Dubai Police app or at petrol stations.
Using Dubai Police App:
- Download the app (iOS or Android).
- Under Services, select Unknown Accident.
- Enter details: vehicle plate, license number, damage photos, mobile number, email (optional).
- Submit and receive a confirmation with a report for insurance claims.
- Service fee: Dh420
At Petrol Stations:
- Visit the nearest petrol station for assistance.
- Provide your vehicle plate, license number, and mobile number.
- Receive SMS confirmation with a transaction number.
Reporting in Sharjah: Using the Rafid App
Sharjah residents can file unknown accident reports through the Rafid app, which also handles vehicle maintenance and registration services.
Steps to File:
- Download Rafid app (iOS or Android).
- Enter mobile number and OTP.
- Tap Accident Reporting > Report Unknown Accident.
- Add vehicle details: license plate and source.
- Provide contact information: date of birth, nationality, mobile, email.
- Enter accident location and description.
- Upload required documents: driving license, Emirates ID, vehicle license, vehicle plate number.
- Upload photos of damage and submit.
- Official report is provided within 48 hours. Vehicle may require inspection if necessary.
Reporting in Other Emirates: Ministry of Interior (MOI)
For Ajman, Umm Al Quwain, Fujairah, and Ras Al Khaimah, the MOI app allows residents to report unknown traffic accidents.
Filing Process:
- Open MOI app and log in via UAE Pass.
- Go to Services > Report Accident Against an Unknown Person.
- Answer two questions:
- “Did anyone get injured?” → Call 999 if yes
- “Can you move your vehicle off the road?” → Automatic report filed if no
- Provide accident details: location, vehicle info, fault, driver status.
- Upload documents: registration card, driving license, damage photos.
- Click Submit and receive a report number.
- Service fee: Dh400
Tips for Smooth Accident Reporting
- Always take clear photos of all damages.
- Keep all documents ready: driving license, Emirates ID, vehicle registration.
- Report as soon as possible to avoid delays in insurance claims.
- Check app confirmations and retain report numbers.
Conclusion
Reporting an unknown traffic accident in the UAE is straightforward if you know the correct procedure for your emirate. Using apps like SAEED, Dubai Police, Rafid, or MOI ensures that your report is official, enabling smooth insurance claims. Always follow immediate steps, upload accurate documentation, and confirm submission to avoid complications.
